Whether Paper Source doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 office & equipment alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Paper Source
Current
|
1.8/5 | 6 | View | |
Quill
|
4.5/5 | 15 | Ease of Ordering/Website Usability 8/10 Fast Delivery 9/10 | View |
|
123inkjets
|
— | 9 | View | |
Michaels
|
1.9/5 | 9 | View | |
|
123 Refills
|
— | 7 | View | |
|
Checkoutstore.com
|
— | 7 | View | |
Staples
|
2.0/5 | 6 | View | |
Smythson
|
4.3/5 | 5 | Customer Service 9/10 Product Quality 8/10 | View |
|
Americanstationery
|
— | 5 | View | |
Arteza
|
— | 4 | View | |
Multitasky
|
— | 4 | View |
Detailed Comparison
Quill
Quill.com is a popular online retailer for office supplies, praised for its user-friendly website and fast delivery. While most customers report positive experiences, some have encountered issues with order fulfillment and customer service.
Strengths
- Easy-to-navigate and user-friendly website
- Fast and reliable delivery service
- Wide selection of products and readily available
Weaknesses
- Order cancellations due to inventory issues
- Inconsistent customer service responsiveness
- Occasional issues with damaged or incorrect items
Michaels
Michaels receives mixed feedback, with many customers praising the variety of products and helpful in-store staff, while others report issues with online orders, shipping, and customer service. The inconsistent experiences make it crucial for small business owners to weigh the potential benefits against the reported drawbacks.
Strengths
- Helpful and friendly staff in some locations
- Wide selection of arts and crafts supplies
- Convenient store locations
Weaknesses
- Poor packaging leads to damaged items during shipping
- Unresponsive or unhelpful customer service
- Inaccurate online inventory information
Staples
Staples reviews highlight mixed customer experiences, with some customers praising the store's customer service and product offerings, while others report issues with order fulfillment and general store operations.
Strengths
- Competitive bulk pricing for office supplies
- Responsive and helpful customer service
Weaknesses
- Unreliable order fulfillment and delivery
- Inconsistent in-store service and operations
Smythson
Smythson, a luxury retailer specializing in leather goods and stationery, receives generally positive feedback. Customers frequently commend the exceptional customer service and high-quality products, though some report issues with product defects and inconsistent service experiences.
Strengths
- Exceptional and personalized customer service
- High-quality products and craftsmanship
- Fast and reliable shipping (primarily via DHL)
Weaknesses
- Inconsistent product quality and occasional defects
- Poor handling of delivery issues and lack of communication
- Difficulties with returns and refunds, especially for sale items